SOCIAL SYSTEMS ENGINEERING – AN APPROACH FOR EFFICIENT SYSTEMS DEVELOPMENT
Year: 2011
Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Lindemann, U.
Author: Naumann, Thomas; Tuttass, Ingo; Kallenborn, Oliver; Königs, Simon Frederick
Series: ICED
Section: Product and Systems Design
Page(s): 357-368
Abstract
Our objective is to establish an understanding of product development as a sociotechnical system. This approach should help to explain today’s phenomena in product development and represents the basis for the development of new methodical approaches that help to manage. Our vision is to enable real-time analysis of organisational efficiency for the self-organisation of social systems as well as to facilitate effective development of technical systems = Social System Engineering. A schematic meta-model of sociotechnical systems displays the whole system, subsystems, structures and system functions. The system functions of social system and technical genesis are executed by interaction and communication. Based on this approach, complexity can now be identified in the technical and social subsystem. Furtermore, the meta-model is the base for the development of engineering services and tools. A detailed UML meta-model was derived from the schematic meta-model of sociotechnical systems with the objective to improve effective system modelling and efficient system development.
Keywords: SOCIAL SYSTEMS ENGINEERING; NETWORK ANALYSIS; META MODEL; COMPLEXITY; COMMUNICATION ANALYSIS