QFD – a Link Between Customer Requirements and Product Properties
Year: 2007
Author: Chahadi, Youssef; Martin, Wäldele; Birkhofer, Herbert
Series: ICED
Section: Theories and methodologies
Page(s): 711-712 (exec. Summ.), full paper no. DS42_P_357
Keywords: QFD, standardised requirements, internal properties, external properties